SaintVersant Shipping Policy
At SaintVersant, we strive to provide a seamless shopping experience with efficient and reliable shipping. Please read our shipping policy carefully to understand our delivery process.
Order Processing Time
- All orders are processed within 2-5 business days after payment confirmation.
- Orders are not processed on weekends or public holidays.
- In case of delays due to unforeseen circumstances, we will notify you via email.
Shipping Duration & Delivery
- Estimated delivery time varies based on location:
- Domestic Shipping (India): 3-5 business days
- International Shipping: 5-7 business days
- Delivery times are approximate and may be affected by external factors such as weather conditions, customs delays, or courier service disruptions.
Shipping Charges
- Shipping fees are calculated at checkout based on your location and order weight.
- Any applicable customs duties or import taxes for international orders are the responsibility of the customer.
Order Tracking
- Once your order is shipped, a tracking number will be provided via email.
- You can track your order using the link shared in the confirmation email.
Shipping Partners
- We work with trusted shipping carriers to ensure timely and safe delivery.
- Our shipping partners may vary depending on your location.
Undeliverable Packages
- If a package is returned due to an incorrect address, multiple failed delivery attempts, or refusal to accept the package, customers will be responsible for additional reshipment fees.
Lost or Stolen Packages
- SaintVersant is not liable for lost or stolen packages once marked as delivered by the courier.
- If your package is lost, please contact the shipping carrier with the tracking details.
Damaged Packages
- If you receive a damaged package, kindly take clear photos and email us at [email protected] within 48 hours of delivery.
- We will assess the issue and guide you through the resolution process.
Changes & Cancellations
- Once an order is placed, modifications or cancellations are not guaranteed but can be requested within 24 hours of purchase.
- If the order has already been processed, we won’t be able to make changes.
Contact Us for Shipping Assistance
For any shipping-related queries, reach out to us: 📧 Email: [email protected] 📞 Phone: +91 9063270558 (10 AM – 6 PM, Monday to Friday, excluding public holidays)